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Frequently Asked Questions

  • GEHAtotal Term Life Insurance
  • GEHAtotal Short-Term Income Protection
  • GEHAtotal Accident Expense Protection

Your coverage automatically terminated at 12:01 a.m. Central Standard Time, on November 1, 2017 unless you voluntarily cancelled prior to this date.

You will continue to receive short-term income protection benefits, up to 52 weeks, just as you would have if the plan did not end.

The amount of time you have to file a claim varies by product and your coverage. Refer to your plan document for specifics or call 855.899.1977 from 8 a.m. to 5 p.m. Eastern time, Monday through Friday.

To file a claim, please call 855.899.1977 from 8 a.m. to 5 p.m. Eastern time, Monday through Friday.

Yes, we notified our members via certified mail on September 1, 2017. Click here to view a sample notification letter.

No. While the decision to no longer offer GEHAtotal insurance products was difficult, we feel it is essential in order for us to focus on our core health and dental benefits. GEHA has been serving federal employees, like you, for more than 80 years. We appreciate your trust and look forward to continuing to serve you as an association member by providing you excellent health and dental benefits.